Shipping policy

Thank you for choosing Ethiopian Gemstones! We're committed to getting your beautiful gemstones to you safely and efficiently. This shipping policy outlines how we process and ship your orders.

Order Processing:

We strive to process and ship orders within 5 - 7 business days of receiving cleared payment.
During peak seasons or for custom orders, processing times might be slightly extended. We will communicate any delays promptly.
Shipping Methods:

We offer a variety of domestic shipping options to suit your needs and budget. These options, along with estimated delivery times and costs, will be displayed during checkout.
We primarily use secure and insured shipping services through reputable carriers like [Carrier Examples: FedEx, UPS, USPS].
We reserve the right to choose the most appropriate shipping method based on the order value, size, and destination.

Shipping Rates:

Domestic shipping rates are calculated based on your order weight, destination, and chosen shipping method. These rates will be clearly displayed at checkout.
We offer [Free Shipping Option Details - e.g., free standard shipping on orders over $100].
International Shipping:

We also offer international shipping for gemstones. However, please contact us directly to discuss potential arrangements if needed.

Tracking Your Order:

Once your order ships, you will receive a notification email with a tracking number. You can use this number to track the progress of your shipment on the carrier's website.
Insurance:

All domestic shipments are insured for their full declared value. This insurance is included in the shipping cost.
Delivery:

Someone must be present to sign for the delivery of your gemstones. We cannot ship to P.O. boxes.
Ethiopian Gemstones is not responsible for lost or stolen packages once marked as delivered by the carrier.

Returns and Exchanges:

Please refer to our separate Return and Exchange Policy for information on how to return or exchange your gemstones.
Changes to this Policy:

We reserve the right to modify this Shipping Policy at any time. The most current version will be posted on our website.
Contact Us:

If you have any questions about our Shipping Policy, please don't hesitate to contact us at